NZ Rural internet
30 day risk free guarantee.
Residential internet for rural Waikato and Bay of Plenty. Check if you’re in coverage for fast, reliable wireless and get a 30 day risk-free guarantee.
try lightwire today with zero risks
No one wants to be locked into a contract without knowing what the product or service is like. Some of us wish we knew that the latest iPhone wasn’t as flashy as the advertising made it out to be or before we spent $599 on satellite hardware…
Lightwire want to alleviate any uncertainties you have about a new internet connection, and let you decide whether you want to stay on as a customer or cancel within 30 days without facing any termination fees.
We’re so sure that you’ll love your new connection, that we’ll waive your termination fees and refund any charges you get in the 30 days if you don’t think Lightwire is a fit for you! Your install is free as well – how good!
Your 30 days will begin from the day the installer leaves your home and your connection goes live.
55 Sec
Average Call Wait Time
(last 30 days)
63.7 Mbps
Average Download Speed
(last 30 days – measured at time of install)
99.99%
Average Tower Uptime
(last 30 days – all towers)
Flexible rural broadband plans
All Lightwire Rural Fixed Wireless Broadband plans are flexible, meaning you can change your plan at any time.
- Step 1: Pick a plan
- Step 2: Fill out your details
- Step 3: We'll confirm your coverage
- Step 4: Get online after a free installation
- Step 1: Pick a plan
- Step 2: Fill out your details
- Step 3: We'll confirm your coverage
- Step 4: Be live in 14 days*
Not sure how much data you need?
Don’t know how much data you need? That’s okay, you can change your plan after you sign up without penalty via your customer portal. Move to a higher or lower data plan at any time with the click of a button.
Learn more about Lightwire’s NZ rural broadband plans here.
your partner in rural connectivity
Free install
A Lightwire installer will come to your house, install a dish on your roof, place a Wi-Fi router and run tests to ensure you are good to go. This is $650 worth of value, and it’s free on a 12-month term.
You won’t wait
With an average call wait time below one minute, when you need us, you’ll get hold of our local support team quickly.
30 day risk free guarantee
You have the ability to terminate your service within 30 days, where early termination charges (ETCs) and internet usage charges won’t apply.
Your own portal
Access everything related to your services from one place. Check your data usage, change your plan, pay your bills, refer a friend, and much more.
Rural internet built by locals, for locals
Connecting Local
9000+ Rural households connected with a 4.6 stars from 300+ Google Reviews
Hiring Local
Local people, based in Hamilton, answering your calls in under 1 minute. Meet the team.
Supporting Local
140+ local schools, events, and not for profits supported by Lightwire every month.
The T+Cs
Billing for your service will commence on the day that your service is activated (the day the installer turns your connection on), and you will receive your first invoice on the first business day of the following calendar month, covering the part month and the first full month in advance.
Within the first 30 days of your service being activated, you can cancel your service by calling Lightwire’s local customer service team on 0800 12 13 14 and requesting a cancellation.
If you do cancel your service within the first 30 days, Lightwire will waive any Early Termination Fees, and will apply a credit to your account covering the period that the service was active. Lightwire may still charge you for any excessive data overage charges, calling charges, or non-standard installation charges incurred.
If you have a Whole-Home WiFi Guarantee, you will need to return any Smart WiFi units that were provided to you via a supplied pre-paid courier bag, before Lightwire will issue any cancellation credits. Lightwire reserves the right to recover the full amount owing from you including Early Termination Fees if it does not receive the Smart WiFi units back within a reasonable time frame.
Query not here? Check out our knowledge base:
Your internet speeds and service uptime are our top priority.
What’s more, online sign-up for rural broadband is easy.
You’ve made a great decision to live rurally. Make another.
