Lightwire’s 2022 Rural NPS score
Each year we send out our annual survey to our rural customers, asking a range of questions that help us to understand how we are
Industry insights and commentary, the latest Lightwire rural news, and educational content to help you navigate the rural connectivity landscape.
Each year we send out our annual survey to our rural customers, asking a range of questions that help us to understand how we are
Inflation is going up. You will have felt it in your day to day, whether it is petrol or the cost of your weekly visit
You’ve probably asked yourself, “How come my neighbour’s internet seems faster than mine? Why is the internet slower in the afternoon?”. Let’s unpack some of
Sometimes you don’t even have to be living in a particularly remote location to miss out on fibre. It may be that someone down your
During the month of January, Lightwire offered a whopping three months off your bill for referring a friend. One customer, Tyla, had two of her
Lightwire Network Installations As the Covid-19 situation continues to evolve, the Governments managed response is to slow down and limit the spread of the outbreak while
As part of the Government’s $47m Rural Capacity Upgrade program, Lightwire has been selected as the fixed wireless provider for the Waikato and Bay of
Customer experience is the single key metric for us at Lightwire, everything we are looking to achieve starts by giving you the best possible outcomes.
Update 23 November 2021, 4:45PM With the country moving to something approximating normal from the start of December, we will see schools and workplaces welcome
With half of our customers rating their experience with Lightwire a 10 out of 10 and roughly 25% of our new customers joining us as